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FAQ

What is Bagcycles?
We are a membership program that provides premium quality handbags via membership. We connect our members to the latest styles and trends. By partnering with independent brands and designers, delivers a shopping experience tailored to you.

How does BagCycles work?
You will receive a handbag based on your individual style profile. When you take our quiz, a stylist will be assigned to your profile and choose bags we know you will love.

How do I join?
Joining is easy! By taking the Quiz our fashion team will match your personal preferences with the perfect bag. Choose between Handbag or Clutches/Accessories that’s right for you, and start building your bag collection.

Are these knock off handbags?
Not at all! We have created partnerships with well known handbag brands as well as new up and coming handbag/fashion brands to offer you the latest styles and trends!

How often will I get a handbag?
When you sign up, you get the option to choose your cycle if you want to receive a Handbag or Clutch/Accessories once every month (monthly) or once every three months (quarterly).

How do giveaways work?
As part of your membership, we automatically enroll you in our giveaways. One winner will be chosen at random and be given a premium handbag that is featured that month for free.

Do I get to keep the bag I get?
YES! The bag you receive is yours to keep! We are not a rental handbag service.

When do I get my bag?
Please give us 1-2 business days to process your order. Your package should arrive in 5-7 business days. Please allow an extra day for orders placed on weekends and holidays.

How much is shipping?
Free shipping is included for all of our members.

Where do you ship?
Currently we are shipping in the US only.

What forms of payment do you accept?
We accept all major credit cards and cardless payment services including Visa, Mastercard, Discover, American Express, and Paypal.

When do I get billed?
You will be billed every month on the day you subscribed.

What if I don’t like the bag?
No problem! Contact our dedicated Fashion Team at hello@bagcycles.com and we will be more than happy to exchange your bag.

Can I cancel my subscription?
You are free to cancel your membership at any time. There are no contracts or commitments. Simply email our Fashion Team at hello@bagcycles.com, available Monday – Friday.

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